Thursday, February 11, 2010

Hand Holding

Lately at work I have been working with a few people that are not from this country mainly Europe.  I have had to pick them up at their hotel, take them for lunch, bring them back to there hotel, and sometimes i take them out for dinner, rarely.  Not only do i do this for them but i have to translate for them, i don;t speak there language, but i have a knack for transmitting what they want into movements that everyone can understand.  The other frustrating thing is that the machine that the customer has paid 500,000 dollars for isn't finished and untested.  I have been given projects to do, that i am told are easy only to find out that they are not, and require hours and hours of work just to mount, let alone work properly.  All of this is fine and dandy for i have done this in the past, but i remember how much a didn't like doing it in front of the customers.  They are talking about sending me all over the country to work on these machines. I don't want to do this if I am put in this situation with these ass clowns.  They are all good nature'd but do not understand that things need to be assembled and tested as a whole project and then verified in every way possible the everything is correct, then ship the machine.  This way you are confident that the machinery is correct and only if some odd ball thing happens, damaged in shipping ect, you have a ready machine.  A guy already has plenty to do with training and questions that the customer has but to add the fact that the product you sold, and had nothing to do with building, might not even work is only adding problems and blow ups.  It really pops the customers excitement balloons, they feel stupid and really get buyers remorse quickly.

Also i have been asking for training on these machines for years.  It would require me to go overseas for a couple weeks.  They won't let me go, but everyone else that is involved in this company has been there at least once, but they only sell and i have to do the rest.  Fair?

More fun, my dog ate my sony camera, nice.

I sold my GPS unit for more than the one i am replacing it with.  I think it is a good idea, updated software and maps, and i end up with money in the bank?  It is only what i need a gps only but thats is all i need.  There is other MP3 players that play better than a gps would ever be.

1 comment:

  1. Hopefully they send you to training soon...this way your frustrations might settle.

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